Privacy Policy

1. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

Usage Data: We collect information about how you interact with Memzi, including:

• Study sessions and progress
• Flashcard creation and usage
• Quiz results and performance metrics
• Device information (browser type, operating system)
• IP address and general location data

Content You Provide: This includes flashcards you create, notes you upload, and any feedback you submit.

2. How We Use Your Information

We use the collected information for the following purposes:

1. Service Delivery: To provide, maintain, and improve Memzi's educational services
2. Personalization: To customize your learning experience based on your progress and preferences
3. Communication: To send you important updates, security alerts, and support messages
4. Research & Development: To develop new features and improve existing ones (using anonymized data)
5. Analytics: To understand how users interact with our platform and identify areas for improvement
6. Security: To detect and prevent fraud, abuse, and security incidents

3. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information:

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to maintain the highest standards.

4. Third-Party Services

We may use third-party services that collect information to help us operate Memzi:

Analytics Services: We use tools like Google Analytics (with anonymized IP addresses) to understand user behavior.

Cloud Services: We use secure cloud providers for data storage and processing.

Payment Processors: If you choose Memzi Pro, payment information is handled by secure third-party processors (Stripe, PayPal).

These third parties have their own privacy policies. We recommend reviewing them as we are not responsible for their practices.

5. Your Rights & Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Export: Export your data in a portable format
• Opt-out: Opt-out of promotional communications
• Restriction: Restrict processing of your data

To exercise these rights, contact us at privacy@memzi.app. We will respond within 30 days.

6. Children's Privacy

Memzi is designed for students aged 13 and above. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our servers.

For users under 18, we recommend parental supervision and encourage parents to review this privacy policy with their children.

7. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Sending an email notification (if you have an account)
• Updating the "Last Updated" date at the top of this policy

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

This Privacy Policy is compliant with GDPR, CCPA, and other applicable data protection regulations. Memzi is committed to protecting your privacy and being transparent about our data practices.